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Join Naventure as a Lake Powhatan Campground Host!

TITLE: On-Site Campground Host 
LOCATION: Lake Powhatan  
DEPARTMENT: Naventure 
REPORTS TO: Campground Manager 
JOB TYPE: Part-Time (Immediate opening; minimum commitment of August 2026 - Feb 2027 with the opportunity to extend) 
SCHEDULE: Average Seasonal Hours (hours vary based on operational needs): 
- Summer: 20-35 hours/week
- Winter: 10-20 hours/week 
COMPENSATION: $13.80/hour, sick pay, complimentary full-hookup RV site, on-site laundry 

POSITION SUMMARY:
Campground Hosts work as part of a team to ensure the campground is well maintained and that all visitors receive excellent service. This position provides hands-on support across various campground operations including guest services, facility maintenance monitoring, and site preparation. Hosts create a welcoming, family-friendly, and safe environment for all visitors while working collaboratively with supervisors and fellow team members. 

LIVING REQUIREMENTS:
This position requires living on-site in your own RV. A complimentary full-hookup (water/electric/sewer) site is provided. Cell phone and internet service are extremely limited at the campground. 

I. ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Work designated scheduled shifts in their entirety, arriving on time and staying until completion 

  • Provide excellent customer service to all campground visitors, responding to guest questions and concerns in a friendly and professional manner 

  • Enforce campground rules and regulations per U.S. Forest Service guidelines in a friendly and respectful manner 

  • Adhere to all campground rules and regulations as a representative of Naventure 

  • Perform guest service operations including check-ins, guest inquiries, and processing transactions using recreation.gov and Square POS systems 

  • Clean and maintain bathroom facilities to high cleanliness standards 

  • Perform campsite cleanup and preparation between guest stays 

  • Assist with glamping operations as assigned (Lake Powhatan Site Only) 

  • Assist with light maintenance and landscaping duties as assigned 

  • Monitor campground for safety concerns and report issues to supervisors promptly 

  • Follow all standard operating procedures and safety protocols 

  • Complete timesheets accurately in Paychex system 

Team Collaboration & Communication:

  • Work cooperatively with supervisors and fellow hosts to ensure smooth operations 

  • Communicate proactively with team members about operational needs or concerns 

  • Check in with supervisor at the beginning and end of shifts as directed 

  • Alert supervisors to any issues, maintenance needs, or guest concerns 

  • Maintain a positive, helpful attitude and contribute to a supportive work environment 

  • Participate in orientation, training, and regular check-in sessions 

  • Be flexible and willing to assist with various tasks as operational needs arise 

II. QUALIFICATIONS & REQUIREMENTS:

  • Customer service experience or strong interpersonal skills 

  • Team-oriented attitude and ability to work collaboratively 

  • Strong problem-solving skills and ability to remain calm under pressure 

  • Excellent communication skills 

  • Ability to follow instructions and adhere to established procedures 

  • Comfortable working with basic technology (recreation.gov, point-of-sale systems, timekeeping software) 

  • Reliable attendance and punctuality 

  • Must own or have access to an RV suitable for full-time living 

  • Physical ability to perform job duties including:  

  • Working outdoors in varying weather conditions 

  • Lifting up to 30 pounds regularly 

  • Bending, stooping, kneeling, and standing for extended periods 

  • Walking campground grounds throughout shifts